Today's workplace is the most age-diverse in history — five generations working side by side, each bringing distinct values, communication styles, and definitions of leadership. The friction this creates is real. But so is the opportunity. This workshop reframes generational diversity not as a management challenge to survive, but as a strategic multiplier to activate.
Participants will learn how to:
- Read the room — understand what drives, motivates, and frustrates each generation
- Kill the assumptions — challenge the stereotypes that quietly undermine collaboration
- Flex to lead — adapt communication and leadership style for cross-generational impact
- Close the gaps — reduce misread feedback, misaligned authority norms, and work-style friction before they become disengagement
- Build trust that sticks — apply the 5 Cs of Trust: Clarity, Connection, Care, Candor, and Courage
- Turn difference into advantage — leverage diverse generational perspectives to sharpen strategy and accelerate execution
- Keep every generation in the game — motivate and engage across age groups to unlock full team performance
Facilitator: Jenny Fernandez
This event is part of ISSO Engage. Attend 6 or more ISSO Engage programs/events to receive a special invitation to an end of the year celebration with food and prizes.
Columbia University makes every effort to ensure accessibility. To request disability accommodations, please contact Disability Services at least 10 days prior to the event. CART or sign language interpretation requests require two weeks’ notice.
This event may be photographed or recorded for current or future university marketing (print, digital, web, or social media). By attending, you consent to this use. If you have concerns, please contact ISSO.
